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Wednesday, May 22 • 1:30pm - 2:00pm
The Product Owner in Large-Scale Agile: An Empirical Study through the Lens of Relational Coordination Theory

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In agile software development, a core responsibility of the Product Owner (PO) is to communicate business needs to the development team. In large-scale agile software development projects, many teams work towards an overall outcome, but they also need to manage interdependencies and coordinate efficiently. In such settings, POs need to coordinate knowledge about project status and goal attainment, both within and across the development teams. Previous research has shown that the PO assumes a wide set of roles. Still, our knowledge about how POs coordinate amongst themselves and with their teams in large-scale agile is limited. In this case study, we explore PO coordination in a large-scale development program through the theoretical lens of Relational Coordination Theory. Our findings suggest that 1) coordination varies depending on the context of each PO, 2) a focus on achieving high-quality communication changes coordination over time, and 3) unscheduled coordination is an enabler for high-quality communication.

avatar for Marthe Berntzen

Marthe Berntzen

PhD Student, Department of Informatics, University of Oslo
I am a PhD student at the Department of Informatics at the University of Oslo, Norway. I study coordination in large-scale agile software development projects, with a particular interest in team autonomy and the role of middle managers in achieving coordination efficiency. I have... Read More →
avatar for Nils Brede Moe

Nils Brede Moe

Research Manager, SINTEF
I work with software process improvement, agile software develop- ment and global software development as a senior scientist at SINTEF Digital. My research interests are related to organizational, socio-technical, and global/distributed aspects. I wrote my thesis for the degree of... Read More →

Wednesday May 22, 2019 1:30pm - 2:00pm EDT
E-2022 (2nd Floor)