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Tuesday, May 21 • 1:30pm - 3:00pm
Powerful Observational Techniques For Coaching Teams (Sunny Dhillon)

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Starting out as a new agile coach is difficult. Where do you go? How do you start? Learn to leverage a structured approach to coaching that defines a way to prepare and execute coaching activities by starting from Observations and moving on by identifying what behavioral Goals, as coaches, we would like the coachee(s) to achieve.

The only way to improve a situation through coaching is by helping improving the behavior of the people involved, that will allow to establish a sustainable and long lasting change. As coaches, our opinions and unconscious biases can mislead or misdirect those we are coaching. This bias happens when an observer expresses their thoughts and expectations about a situation through tone, word choice, and body language in a way that influences how the people they are observing behave.
Right about now, you’re probably thinking “Well I wouldn’t do that! I’m a professional!” and there is bad news for you. We all do it. Because it’s largely unconscious, we can’t help it. Therefore, it is important that we are aware and careful of this effect. Lets leverage a structure that helps us avoid jumping ahead of ourselves in coaching.

You will uncover innovative and a structured approach to coaching which aims at limiting or negating the impact of any observer bias we might bring to the table whilst improving team performance. Through a structured approach, coaches and scrum masters will be able to better target their efforts and create demonstrable improvement in teams.
Attendees will leave this session with a structured approach to guide their ongoing coaching efforts and share those experiences with others in the organization.
Target Audience: Scrum Masters, Agile Coaches, Executives, Managers and Agile Leaders.

Learning Outcomes:
  1. To be able to explain the Team Coaching framework.
  2. Apply different techniques in observational coaching.
  3. Learn to avoid observer bias in your coaching.
  4.  Learn to apply tools and techniques on building a coaching culture in your organisation.
  5. You will demonstrate on how to create transparency in your coaching.
  6.  Learn to inspect and adapt in your coaching.

avatar for sunny dhillon

sunny dhillon

Agile Coach, agile42
Sunny graduated with a Masters in Computer Science in the year 2000. Sunny’s developed software in many different industries including investment banking, retail banking, e-commerce and health care in the two decades since. Major projects included PayPal integration for Best Buy... Read More →

Tuesday May 21, 2019 1:30pm - 3:00pm EDT
E-2023 (2nd Floor)