Abstract: Your agile methodology deserves a metrics framework that is agile itself. A framework that gathers relevant data, processes it efficiently, communicates achievements and challenges clearly, and is self-improving. In a digital world there is often an overload of tools that have the potential to produce and provide massive amounts of data. Data visualization provides an effective way to to quickly analyze large amounts of information using pictorial or graphical formats. This session provides a guidance to establish a methodology, tailored to your own needs, for gathering, processing, aggregating, and presenting metrics that matter using visualizations available via commonly-used spreadsheet software.
Using examples from Software Development projects at U.S. General Services Administration (GSA), we will explore the various data gathering and visualization techniques we’re currently employing to uncover problems beyond what burndown charts, sprint reports, flow reports and velocity charts allow us to. Through implementation of simple dashboards, our Product Owners are able to prioritize the right issues, our teams are able to solve the right problems and our end users are able to timely realize the benefits of our efforts. Our mantra is simple - If you can see a problem, you can take measures to diagnose and fix the problem. And we’ll share how we’ve applied this mantra to improve the overall user approval ratings for a system by over 25% within 12 months.
Learning Outcomes: - Data-to-Information-to-Knowledge-to-Wisdom (DIKW) Framework
- 7-Step Improvement Process
- Application of Data Visualization Techniques
