XP2019 has ended
Back To Schedule
Friday, May 24 • 1:30pm - 2:00pm
Corporate-level Communities at Ericsson: Parallel Organizational Structure for Fostering Alignment for Autonomy

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Organizational management traditionally has taken care of all the important strategy, structure, and work-design decisions, as well as most of the ongoing decisions about work procedures. In large-scale corporations with many geographically distributed sites and high divisional detachment, such strat-egies are yet doomed to result in implementing irrelevant work methods and procedures that conflict with the local interests. As Tayloristic habits are disappearing, organizations willingly or unwillingly change their decision-making approaches to enable more participation and influence from the performers. These trends are associated with the rise of participation-based parallel structures, such as quality circles, task forces or communities of practice. In this paper, we present our findings from studying corporate-level communities by the means of a multi-case study at Ericsson. We found that the main hindrances are related to member selection, and achieving representation across the organizational units. Our results suggest that parallel structures highly depend on the authority of the members within their local communities, and their ability to not only channel the dialog between the units and the community and the corporate management, but also enable the active engagement of the unit in the community studies. As such, we believe that special attention shall be put on the ambassador role of the community members.

avatar for Darja Smite

Darja Smite

Professor, Blekinge Institute of Technology
Interested in global software development and scaling agile, passionate about revealing the true impacts of offshoring.
avatar for Jonas Wigander

Jonas Wigander

Change Program Manager, Ericsson AB
Change management, large scale System and SW development, PLM for SW, Continuous Everything and DevOps, Agile and Lean.
avatar for Nils Brede Moe

Nils Brede Moe

Research Manager, SINTEF
I work with software process improvement, agile software develop- ment and global software development as a senior scientist at SINTEF Digital. My research interests are related to organizational, socio-technical, and global/distributed aspects. I wrote my thesis for the degree of... Read More →

Friday May 24, 2019 1:30pm - 2:00pm EDT
E-2022 (2nd Floor)